Frequently Asked Questions

Due to popular demand we are narrowing in the areas we will be able to serve.  Starting January 2023, we will serve the following zip codes: 

• 98106
• 98116
• 98126
• 98136
• 98146

Starting January 2023, there will be an additional charge for bookings during Holiday time periods.  Please book appointments during this period using the "Holiday" booking.  The following bookings are affected:  

• Boarding: $70/day Base + $20/day Holiday = $90/day
• Drop-ins: $20/visit Base + $10/visit Holiday = $30/day
• Walks: $20/walk Base + $10/walk Holiday = $30/day

Holiday Rates will be charged following the schedule below: 

• December 20 - January 5 (Christmas and New Years) 
• Friday, Saturday, Sunday, and Monday leading to Martin Luther King Day
• Friday, Saturday, Sunday, and Monday leading to Presidents' Day
• Friday, Saturday, Sunday, and Monday leading to Memorial Day
• June 18-20 (Juneteenth) 
• July 3-5 (Independence Day and adjoining weekend when applicable)
• Friday, Saturday, Sunday, and Monday leading to Labor Day
• Friday, Saturday, Sunday, and Monday leading to Indigenous People's Day
• November 10-12 (Veteran's Day)
• Wednesday-Sunday the week of Thanksgiving

We do not offer sitting services at this time.  We may offer these services again at a later date.  Please check out our boarding or drop in services.  

We follow AirNow.gov guidelines for Air Quality and consider an AQI above 150 to be Unhealthy for your pet and our staff.  This affects the following services: 

• Walks- We will not do full length walks while the AQI is Unhealthy.  We will still visit your pet, take them to potty and play an active game indoors for the duration you booked.  
• Boarding/Daycare- While the AQI is Unhealthy we will limit outdoor time to potty trips and play more active indoor games with your pup.   

We consider temperatures above 85 degrees F unsafe for your pet and our staff on concrete and pavement. We follow AKC recommendations for this practice. This affects the following services: 

• Walks- We will not do full length walks while the temperature is too high.  We will still visit your pet, take them to potty and play an active game indoors or on grass for the duration you booked.  We will reach out for your requests/reschedule your walk for a cooler part of the day if you would like. 
• Boarding/Daycare- While the temperature is too high, we will limit outdoor time to potty trips and play more active indoor games with your pup.   

We consider temperatures below 25 degrees F unsafe for your pet.  We follow PetMD recommendations for this practice. This affects the following services: 

• Walks- We will not do full length walks while the temperature is too low.  We will still visit your pet, take them to potty and play an active game indoors for the duration you booked.  We will reach out for your requests/reschedule your walk for a warmer part of the day if you would like.  
• We will make accommodations for your small, sick, or elderly dog under 35 degrees F.  
• Boarding/Daycare- While the temperature is too low, we will limit outdoor time to potty trips and play more active indoor games with your pup.   

- For Daycare/Training/Walks or other non essential services we will follow Seattle Public Schools. 

-If you are out of town and your day has Boarding/Drop-in/Walks scheduled, we will make sure that your pet is cared for despite the weather to the best of our abilities.  

We ask that you cancel services 24 hours in advance.  You will forfeit any deposits or pre-payment if you cancel later than 24 hours in advance.  

We require a 3 week notice for holiday times for a full refund.  Holidays are defined as: 

• December 20 - January 5 (Christmas and New Years) 
• Friday, Saturday, Sunday, and Monday leading to Martin Luther King Day
• Friday, Saturday, Sunday, and Monday leading to Presidents' Day
• Friday, Saturday, Sunday, and Monday leading to Memorial Day
• June 18-20 (Juneteenth) 
• July 3-5 (Independence Day and adjoining weekend when applicable)
• Friday, Saturday, Sunday, and Monday leading to Labor Day
• Friday, Saturday, Sunday, and Monday leading to Indigenous People's Day
• November 10-12 (Veteran's Day)
• Wednesday-Sunday the week of Thanksgiving

We do! We ask you to sign our Handbook and Waiver as a part of New Client Paperwork.  Both Documents are linked below.